Term and Conditions

1. Acceptance of Terms

By accessing and using the Grocery Sales website (buygroceryfood.com), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. User Account and Responsibilities

2.1 Account Creation

To make purchases on our site, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

2.2 User Obligations

As a user of Grocery Sales, you agree to:

• Use the website only for lawful purposes
• Not use the site in any way that could damage, disable, or impair our services
• Not attempt to gain unauthorized access to any part of the website
• Provide accurate information for shipping and billing purposes
• Comply with all applicable laws and regulations in your jurisdiction

3. Products and Services Description

3.1 Product Information

We take great care in presenting accurate product descriptions, images, and pricing. However, we cannot guarantee that:

• Product colors will display exactly as shown on your device
• Descriptions are entirely error-free
• All products will be available at all times

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3.2 Product Availability and Limitations

As a global marketplace, some products may have limited availability. We reserve the right to:

• Limit the sales of our products to any person, geographic region, or jurisdiction
• Discontinue any product at any time
• Limit quantities of any products or services we offer

4. Orders and Payment Terms

4.1 Order Acceptance

All orders placed through our website are subject to our acceptance. We may refuse or cancel any order for any reason, including but not limited to:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity
• Shipping restrictions to your location

4.2 Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

You agree to provide current, complete, and accurate purchase and account information for all transactions. You further agree to promptly update account and payment information so we can complete your transactions and contact you as needed.

4.3 Sales Tax

For orders shipped within the United States, applicable sales tax will be added to your order total. For international orders, you may be responsible for customs duties, taxes, or fees imposed by your country, which are not included in the product price or shipping cost.

5. Shipping and Delivery

5.1 Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after payment confirmation.

5.2 Shipping Methods

We offer two shipping options to serve our global community of food explorers:

• Standard Shipping: Delivered via DHL or FedEx within 10-15 business days after dispatch. Cost: $12.95
• Free Shipping: Available on orders over $50, delivered via EMS within 15-25 business days after dispatch

5.3 Shipping Destinations

We ship globally except to Asia and certain remote areas. Shipping times are estimates and may vary due to factors beyond our control, including customs processing.

5.4 Delivery Responsibilities

Once your order has been shipped, you will receive tracking information via email. You are responsible for:

• Providing an accurate shipping address
• Being available to receive your delivery
• Any additional customs duties, taxes, or fees imposed by your country

6. Returns and Refunds

6.1 Return Policy

We want you to be completely satisfied with your purchase. Our return policy includes:

• Return Window: 15 days from the date you receive your order
• Condition: Items must be unopened, in their original sealed packaging, and in resalable condition
• Process: All returns/exchanges must be initiated by contacting our support team first at [email protected]

6.2 Non-Returnable Items

To ensure safety and quality for all our customers, the following items cannot be returned unless damaged or defective upon arrival:

• Perishable goods with a short shelf life
• Opened or used products
• Personalized or seasonal items
• Products purchased on final sale or clearance

6.3 Refund Process

Refunds are issued to the original payment method within 1-2 business days after return approval. Please note:

• Original shipping fees are non-refundable
• For returns not due to our error, return shipping costs will be deducted from your refund
• Refunds may take 5-10 business days to appear on your credit/debit card statement or 3-5 business days for PayPal

7. Intellectual Property

All content on the Grocery Sales website, including but not limited to text, graphics, logos, images, and software, is the property of Grocery Sales or its content suppliers and is protected by international copyright and trademark laws.

You may not:

• Reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission
• Use any meta tags or other “hidden text” utilizing Grocery Sales’ name or trademarks
• Use the website for any commercial purpose without our express consent

8. Limitation of Liability

8.1 General Limitation

Grocery Sales shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or the like that may be transmitted to or through our website

8.2 Product Liability

While we carefully select and inspect all products, Grocery Sales is not responsible for:

• Individual allergic reactions or dietary restrictions
• Product changes made by manufacturers
• Proper storage and handling of products after delivery

You are responsible for checking product labels, ingredients, and expiration dates upon receipt.

8.3 Maximum Liability

In no event shall Grocery Sales’ total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing or using the website or purchasing products.

9. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Nevada, United States, without regard to its conflict of law provisions.

Any dispute arising from or relating to these terms or your use of Grocery Sales shall be resolved through good faith negotiations. If such negotiations fail, the dispute shall be submitted to binding arbitration in Las Vegas, Nevada, in accordance with the rules of the American Arbitration Association.

11. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

• Email: [email protected]
• Response Time: We reply to all inquiries within 1-2 business days
• Address: 4375 Hall Street, Las Vegas, NV 89101, USA